| |
| |
ACD
|
Automatic Call Distribution
|
| |
ADSL
|
Asymmetrical Digital Subscriber Line
|
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ANI
|
Automatic Number Identification
|
| |
API
|
Application Programming Interface
|
| |
ATM
|
Asynchronous Transfer Mode
|
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BRI
|
Basic Rate Interface - ISDN 2
|
|
CCU
|
Central Control Unit
|
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CFTP
|
Continuous Fault Tolerant Processing
|
| |
CLI
|
Calling Line Identity
|
| |
CPS
|
Carrier Pre-Select
|
| |
CPU
|
Central Processor Unit
|
| |
CSTA
|
Computer Supported Telephony Application
|
| |
CSTAPI
|
Computer Supported Telephony Application Programming Interface
|
| |
CTI
|
Computer Telephony Integration
|
| |
DASS
|
Digital Accessing Signaling System
|
| |
DDI
|
Direct Dialling In
|
| |
DISA
|
Direct Inward Signalling Access
|
| |
DLL
|
Dynamic Link Librarie
|
|
DPNSS
|
Digital Private Network Signalling System
|
| |
DSP
|
Digital Signal Processor
|
| |
DTMF
|
Dual Tone Multiple Frequency
|
| |
FMS
|
Fax Messaging Server
|
| |
GUI
|
Graphical User Interface
|
| |
ISDN
|
Integrated Services Digital Network
|
| |
ISV
|
Independent Software Vendor
|
| |
IVR
|
Interactive Voice Response
|
| |
LCR
|
Least Cost Routing
|
| |
LAN
|
Local Area Network
|
| |
LAP
|
Local Area Paging
|
| |
LLU
|
Local Loop Unbundling
|
| |
LD
|
Loop Disconnect
|
| |
MAPI
|
Microsoft's Messaging API - Application Programming Interface
|
| |
MF
|
Multi Frequency
|
| |
MIS
|
Management Information System
|
| |
MVIP
|
Multi Vendor Integration Protocol
|
| |
NIC
|
Network Interface Cards
|
| |
NTS
|
Novel Network Telephony Services
|
| |
PABX
|
Private Automatic Branch Exchange
|
| |
PBX
|
Private Branch Exchange
|
| |
PC
|
Personal Computer
|
| |
POT
|
Plain Ordinary Telephone
|
| |
POTS
|
Plain Old Telephone System
|
| |
PRI
|
Primary Rate Interface - ISDN 30
|
| |
PSTN
|
Public Switched Telephone Network
|
| |
PSU
|
Power Supply Unit
|
| |
RAM
|
Random Access Memory
|
| |
RAS
|
Remote Access Services
|
| |
RISC
|
Reduced Instruction Set Computing
|
| |
SCSA
|
Signal Computing Services Architecture
|
| |
SIP
|
Session Initiation Protocol
|
| |
SMDI
|
System Management Data Information
|
| |
TAPI
|
Telephone Application Programming Interface - Microsoft's
|
| |
TSAPI
|
Telephone System Application Programming Interface
|
| |
TBR
|
Time Break Recall
|
| |
TUI
|
Telephone User Interface
|
| |
VMS
|
Voice Messaging Server
|
| |
VAR
|
Value Added Reseller
|
| |
VoIP
|
Voice over Internet Protocol
|
| |
VPN
|
Virtual Private Network
|
| |
WAN
|
Wide Area Network
|
| |